Reference

Open With Clear Legal Terms

Our legal page puts account terms, privacy rights, cookie choices and UPI, Paytm, PhonePe record rules in one place; access and eligibility depend on local law and are…

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comeon Open With Clear Legal Terms
HELP ROUTES

Check Legal Help Paths

When a legal question affects your account, use a written route so there is a time-stamped trail.

Email legal request Send legal or privacy requests from your registered email so we can match the…
Live chat handoff Use chat when you need help finding the right legal route.
Account ticket trail For payment or identity disputes, ask for a ticket reference and keep it.
DATA PRACTICE

Browse How We Handle Your Data

Your legal rights are easier to use when the account record is accurate. We keep sign-in logs, device data, cookie choices, payment references and support transcripts only for purposes set out in…

Data we store

We store the account fields needed to run your account, verify payments, record consent and answer legal requests. This can include name, email, device signals, login history and masked payment references.

Identity checks

If account ownership is unclear, we may request documents or payment evidence before changing access. These checks help keep legal records tied to the person who controls the registered account.

Cookie choices

Cookies support login sessions, fraud checks, preference storage and traffic measurement. You can change browser settings, but some account functions may need essential cookies to keep the session valid.

Security controls

We use account passwords, session checks and alerts to reduce unauthorised access. If you suspect a breach, contact us quickly so we can check login logs and payment activity.

Retention periods

Some records must be kept for law, payment disputes, tax checks or fraud prevention. When that need ends, we either delete the record or reduce it to a safer form.

Change requests

You can ask us to correct account data, update contact details or explain why a record is still held. We may request identity proof before making any legal change.

Discover Your Legal Rights Here

These answers explain how our legal terms work before and after you open an account. They focus on rights, access, records, cookies, account checks and contact routes for India. Read the terms before you join, and keep copies of any message you send us. If your location, payment record or identity evidence changes, the answer may change because local law and payment rules can require different handling.

Your access depends on local law and is available where local law permits. We may use your location, account details and payment record to decide whether account functions can be offered.

Not every region is handled the same way. Before you open an account, check whether your location is supported under local law, and understand that access can change if the rule position changes.

We keep account fields, login records, payment references, consent records and support transcripts when needed for account service, law duties, fraud checks or disputes. Retention depends on the purpose linked to each record.

Contact us from your registered email and name the record you want corrected. We may ask for identity proof or payment evidence before changing account data, especially where withdrawals or access are affected.

Yes. UPI, Paytm, PhonePe and Google Pay references can be part of the account record. We use masked references, ownership checks and transaction dates to resolve disputes or meet legal duties.

Cookies are used for login sessions, security checks, preference storage and measurement. You can adjust browser settings, but blocking essential cookies may stop parts of the account from working correctly.

Start with support and ask for a ticket reference. If the issue involves law, identity or payment ownership, the matter can be moved to a legal or account checks team for a written response.